Może już myślicie tylko o Świętach a nie o pracy, ale kto wie, komuś może się przydać. Udostępniamy znów jedną ofertę:

Voice Contact Center is the leader among companies that are providing customer relationship management services using multichannel communication. For more information, please visit our website: http://www.voicecc.pl/

Currently, we are looking for a candidate for the position of:

Helpdesk Consultant
– Czech Speaker

Place of work: Warszawa

Duties and Responsibilities

  • Provide high quality customer service that exceeds the customers’ expectations
  • Deliver efficient troubleshooting
  • Assist customers with finding solutions through various communication channels
  • Collaborate with other departments to resolve customer escalations within agreed timeline
  • Meet deadlines with a fast paced environment

Required Qualifications

  • Fluency in written and spoken Czech (C1/native speaker)
  • Very good command of English language (B2)
  • Excellent communication skills and confidence dealing with customers
  • Comfortable working in an technical environment with general computer literacy
  • Analytical and problem solving abilities
  • Self-motivation to meet and exceed individual and team targets
  • Ability to work individually and part of a team

Competencies

  • Solutions Orientated
  • Initiative
  • Proactive attitude
  • Customer Focus
  • Teamwork
  • Attention to detail
  • Problem Solving & Information Gathering
  • Resilience & Adaptability

What We Offer

  • Vibrant, multi-cultural environment
  • Career & Personal Development
  • Good employment conditions
  • Good atmosphere at work and comfortable working environment

Mail: biuro@aspiracja.eu

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